Online concierge

The Concierge Services Team

London is one of the world's most exciting cities, yet it can be frustratingly difficult to navigate to the best it has to offer. The May Fair's concierge team, part of Les Clef d'Or, is intricately linked to London's finest restaurants, shows and exhibitions to find you the most sought-after tables, tickets and seats. They can also tell you about the Londoner's London and where to find it.

Dedicated to five-star service, the concierge services team can provide you with limousines, helicopters, private jets and personal shoppers and will work with you to provide tailored, end-to-end arrangements, including itineraries and tickets to major events such as Wimbledon, Ryder Cup Golf, the British Open Championship, Cartier Polo, the Cheltenham Gold Cup and Royal Ascot. No request is too small or large and if discretion is required, we won't spoil the surprise.

Online Concierge Services

Theatre Tickets

The May Fair is a stones throw away from London's theatreland and we can get you into the best seats at London's top West End shows.

Just a few things to bear in mind:

  • Bookings are not confirmed until we have sent you a confirmation
  • Prior to booking your tickets, we'll contact you to confirm your credit card details
  • Theatre tickets booked by the hotel concierge may be collected at the hotel concierge desk only
  • Please be aware that all seat sales are made on a non-refundable basis. Once you have confirmed that you are happy to go ahead with the booking it cannot be amended or cancelled
  • For same day bookings, or bookings within 24 hours please call us on +44 (0)207 769 3005

Restaurants

If you'd like some help with your reservation we can either recommend a restaurant for you, or make a reservation at the restaurant of your choice.

Just a few things to bear in mind:

  • Reservations are not confirmed until we have sent you a confirmation
  • Please be aware that some restaurants do carry a 24 hour cancellation policy; in this instance the concierge will request credit card details to secure the reservation
  • For same day bookings or bookings within 24 hours, please call the concierge on +44 (0)207 769 3005

Transport

Take the stress out of your trip and let us arrange transport to or from the hotel.

Just a few things to bear in mind:

  • We will contact you prior to placing a reservation
  • Reservations are not confirmed until we have sent you a confirmation
  • All confirmed transport reservations have a 24-hour cancellation policy. Cancellations within 24 hours of your pickup time will incur a 50% cancellation charge
  • For same day bookings or bookings within 24 hours please call us on +44 (0)20 7769 8200
  • If you would prefer car hire or chauffeur services please call us on +44 (0)20 7769 8200

Attractions

London Attractions

The May Fair is ideally located for visiting many of London's top attractions. Please fill in the form below and we will do all the arranging for you.

Some notes to point:

  • Please be aware that all reservations connected with attractions bookings require a 24-hour cancellation policy.
  • Reservations not cancelled prior to 24 hours, will incur a 100% cancellation fee.
  • Amendments and additions are subject to availability.
  • The concierge will send a confimation email to guarantee the booking.
  • For same day bookings, or bookings within 24 Hours please telephone us on +44 (0)20 7769 8200.
  • Prices shown do not include transfers to and from the specified collection points.
  • Please note that prior to confirming the booking request the Hotel Concierge will contact you for your Credit Card Details to guarantee the booking.Please enter your details below and our concierge will get back to you within 24 hours to confirm price details and find out if you would like to proceed.

Tours

Historic and Scenic tours around the country

Britain has an abundance of historic cities and scenic counties to explore. With easy access to Paris on the Eurostar, the Concierge can arrange the perfect day out.

Please note the following:

  • Please be aware that all reservations connected with tours bookings require a 24 hour cancellation policy.
  • Reservations not cancelled 24 hours prior to the tour pickup time will incur a 100% cancellation fee.
  • Amendments and additions are subject to availability.
  • The concierge will send an email confirmation to guarantee your booking.
  • For same day bookings or bookings within 24 Hours please telephone us on +44 (0)20 7769 8200.
  • Prices shown do not include transfers to and from the specified collection points.
  • Tour options are subject to availability and alternative tours may be recommended by our 3rd party tour supplier at point of sale.
  • Please note that prior to confirming the booking request the Hotel Concierge will contact you for the credit card details to guarantee the booking.Please enter your details below and our concierge will get back to you within 24 hours to confirm price details and find out if you would like to proceed.

In-Room Gifts

If you or someone you know is coming to the May Fair for a special occassion then we'd love to help add a touch of sparkle to the experience. Choose from a stylish range of gifts and we'll organise the rest. Once you've submitted your request a member of our Guest Relations team will be in touch to organise payment.

How does it work?

  • Let us know who the gift is for and what gift you would like
  • Our Guest Relations team will call you within 24 hours to confirm your request and organise payment
  • If you would like the gift delivered in the next 24 hours please call the hotel directly on +44 (0)20 7629 7777 and request the Guest Relations Team
  • Please note: A 12.5% service charge will be added to your bill

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